About Healthy Hearing & Balance Care

About Us

Our Areas of Expertise
Diagnostic Audiology Tests
Test Results
Our Clients
Our Fees

Healthy Hearing & Balance Care is a private independent audiology practice bringing together the expertise of experienced audiologists and ear specialists to provide customised strategies for the prevention, assessment and rehabilitation of all hearing and balance disorders of children, adults and the elderly.

Our mission is to care for the hearing and balance needs of our patients to the best of our knowledge and expertise using the latest available technology, methods and procedures.

Staff of Healthy Hearing and Balance Care has developed a reputation of being able to solve the hearing and balance needs of those who could not be helped elsewhere.

Director Dr Celene McNeill is a fully qualified audiologist holding a bachelor of applied sciences in speech and hearing obtained at PUCC Brazil, a Masters of Audiology and a PhD in Meniere’s disease from Macquarie University in Australia.

Celene has been working as an audiologist in Australia since 1989 and has a broad professional experience as a clinician, researcher, speaker, advisor and board member of the following professional and charity associations related to Audiology:

Audiology Australia: representative of NSW in the federal executive committee
Australian Association of Audiologists in Private Practice: executive member
Australian College of Audiology: affiliate member
American Academy of Audiology (AAA): international member
Cicada Australia Inc: affiliate member
Australian Tinnitus Association NSW: past board director and past president
Hearing Research and Diagnostic Centre - Precision Hearing: past chief audiologist
Hearing and Balance Centre at St Vincent’s Hospital: co-founder and past director.
International Tinnitus Association: member and organiser of the Xth seminar
Macquarie University Audiology Clinic: past clinical educator
Macquarie University Faculty of Human Sciences: honorary associate.
Meniere’s Support Group of NSW: past board member and professional advisor
Meniere’s Research Fund Inc: director of the board.
Neuromonics Inc: past professional consultant
Self Help Group for the Hard of Hearing: affiliate member

Our Areas of Expertise:

•Auditory Processing Disorders

•Auditory training

•Assistive listening devices such as blue tooth, infra-red and FM technology

•Complex hearing losses and dissatisfied hearing aid users

•Custom earplugs for noise, swim and music

•Diagnostic tests for hearing and balance disorders

•Hearing rehabilitation through hearing aids, BAHA, cochlear implants and other implantable hearing instruments.

•Meniere’s disease

•Musician’s hearing health

•Repair, adjustments, service, maintenance, accessories parts and battery supply to all Hearing Aids, BAHA and Cochlear Implants from different manufacturers.

•Tinnitus, Hyperacusis, Acoustic Shock Injury and TTTS

Diagnostic Audiology Tests:

•Audiometry (pure tone air, bone and speech)

•Tympanometry and Acoustic Reflexes

•Otoacoustic Emissions (OAE)

•Electrocochleography (ECochG)

•Auditory Brainstem Responses (ABR)

•Cortical Auditory Evoked Responses (CAEP)

•Auditory Processing tests

•Vestibular Evoked Myogenic Potentials (cVEMPS and oVEMPS)

•ENG and Caloric tests

Please click here for our referral form which can also be mailed to you upon request on admin@healthyhearing.com.au or (02) 9387 3599

Test Results:

Reports are posted, faxed or emailed to the referring doctor within a week of test completion after being analysed and signed by one of our ear specialist medical consultants.

Our clients:

Children from 8 months to 6 years of age are welcome for hearing assessments.

Children from 7 years of age, adults and the elderly benefit from the full range of our services.

Our Fees:

A non-refundable consultation fee is charged at each appointment.

Professional fees are charged and paid on the day of the appointment.

Major credit cards, cheque, cash and EFTPOS transactions are accepted.

A transaction fee is charged for Visa, Master Card and American Express.

Private health fund rebates may apply for hearing aids, BAHA, cochlear implants and some audiological procedures.

Medicare bulk billing is available for some of the diagnostic audiology tests provided on behalf of a medical specialist upon a GP’s or medical specialist’s referral.

Medicare rebate is available upon a GP’s referral under the Enhanced Primary Care (EPC) scheme for those with a chronic health condition.

Hearing aids are provided at no charge to eligible pensioners and veterans (DVA) under the Commonwealth Office of Hearing Services (OHS) scheme .

Seniors Citizens card holders receive a 5% discount on hearing aid purchases.

Hearing aids are provided on a trial basis prior to purchase, in accordance to current professional practices.

Our hearing aid prices are very competitive and professional services are charged throughout the trial period using an unbundled schedule of fees.

Cancellation fee applies for appointments cancelled with less than 24 hours notice.

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